Please follow these steps in order to reset your password in ALTO Exchange:

1. Go to ALTO Exchange 

2. Within the login screen, click "reset password"

3. Enter the username and email address associated with your account and click "Send"

4. A message displaying "Password reset successfully" will display at the right bottom of the window.

5. You will receive a system-generated email from the  "AltoSuite ICG Team <>" e-mail account providing you with a temporary password to access the application.


Once you access the system with your temporary password, please go to your profile and change your password