GETTING STARTED

How do I register to use ALTO Exchange (Electronic Invoicing System)?
Dear Supplier, Thank you for contacting us regarding the registration process.  Below please find step by step instructions on how to register to submit...
Mon, 28 Jun, 2021 at 7:36 PM
What operating system and internet browser do I need for optimal performance?
Operating systems: Windows 10 or newer version Mac El Capitan or newer version Internet browser: Google Chrome Safari
Thu, 6 May, 2021 at 12:08 AM
How can I reset my Password?
Please follow these steps in order to reset your password in ALTO Exchange: 1. Go to ALTO Exchange  2. Within the login screen, click "reset pa...
Thu, 6 May, 2021 at 12:18 AM
How do I manage my e-mail notifications?
Users can manage the system email notifications. Please follow these steps: 1. Login to ALTO Exchange and click on your username on the top right corn...
Thu, 6 May, 2021 at 12:21 AM
Profile -User Options
Users can manage how to view/ open the attachments within the system. Please follow these steps: 1. Login to ALTO Exchange and click on your username ...
Thu, 6 May, 2021 at 12:23 AM
How do I change my password (already logged in)
Users can update their password  by following the next steps: 1. Login to ALTO Exchange and click on your username on the top right corner. ...
Thu, 6 May, 2021 at 12:27 AM
HOW DO I REGISTER TO HAVE ACCESS TO THE TRAINING MATERIAL (KNOWLEDGE BASE)
The Trimac -ICG Customer Support Portal will provide you with access to training materials, FAQs and will allow you to raise new support tickets.   P...
Thu, 6 May, 2021 at 9:51 PM
WHAT HAPPENS AFTER I COMPLETE THE REGISTRATION AS A VENDOR?
Thank you for registering on ALTO Exchange.  Your customer has enabled you to submit electronic invoices.   WHAT HAPPENS AFTER YOU ARE ENABLED? ...
Wed, 16 Jun, 2021 at 2:12 AM
HOW DO I ADD OTHER USERS TO MY SUPPLIER ACCOUNT?
The account administrator can add additional users to the account: Navigate to the work with users menu option  Click the + icon Add the user e-mail ...
Thu, 24 Jun, 2021 at 9:16 AM
HOW DO I PROCESS A CREDIT NOTE AGAINST A PO?
Suppliers/brokers are able to submit credit invoices via ALTO Exchange. CREDIT NOTE AGAINST A PURCHASE ORDER Click on "Approved POs" ...
Wed, 14 Jul, 2021 at 12:04 PM