HOW DO I REGISTER TO HAVE ACCESS TO THE TRAINING MATERIAL (KNOWLEDGE BASE) : TRIMAC - ICG CUSTOMER SUPPORT PORTAL

The Trimac -ICG Customer Support Portal will provide you with access to training materials, FAQs and will allow you to raise new support tickets.

PLEASE KEEP IN MIND THAT THE CUSTOMER SUPPORT PORTAL IS NOT THE ALTO EXCHANGE INVOICING PLATFORM. YOU WILL NEED SEPARATE CREDENTIALS TO ACCESS THE ALTO P2P PLATFORM.

To access the Support Portal please go to:

TRIMAC-ICG CUSTOMER SUPPORT PORTAL

1. Login with your credentials if previously registered

2. Signup if you have never registered with the ICG support portal

3. You are able to submit a new support ticket anytime without login into the portal

If you have any questions, or you need help wih this process, please contact one of the ICG agents at Trimacsupport@icgteam.com

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