TRIMAC - ICG CUSTOMER SUPPORT PORTAL

GETTING STARTED 14

• How do I register to use ALTO Exchange (Electronic Invoicing System)?
• What operating system and internet browser do I need for optimal performance?
• How can I reset my Password?
• How do I manage my e-mail notifications?
• Profile -User Options

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INVOICE SUBMISSION 21

• HOW DO I SUBMIT A WASH INVOICE? (FOR SUPPLIERS THAT PROVIDE WASH SERVICES ONLY)
• HOW DO I SUBMIT A PURCHASE ORDER INVOICE (CONVERT PO TO AN INVOICE)?
• HOW DO I CHANGE THE DELIVERY DATE (S)?
• HOW DO I PROCESS A CREDIT NOTE IF THE PO IS NOT AVAILABLE
• HOW DO I RESUBMIT A REJECTED INVOICE?

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FRENCH MATERIAL 7

• COMMENT AJOUTER UNE PIÈCE JOINTE ? HOW DO I ADD AN ATTACHMENT?
• HOW TO ADD ADDITIONAL USERS TO THE SUPPLIER ACCOUNT - FRENCH
• HOW TO SUBMIT A PURCHASE ORDER INVOICE (FRENCH)
• COMMENT SAISIR LES TAXES ? HOW DO I ENTER THE TAXES?
• COMMENT AJUSTER UN ÉLÉMENT DE LIGNE AVANT DE SOUMETTRE LA FACTURE ? HOW DO I ADJUST A LINE ITEM BEFORE SUBMITTING AN INVOICE?

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